PhameGram - Business owner is extremely rude and unprofessional
I run a glass/smoke shop on the east coast.We carry a lot of high end glass that goes for big bucks and our Instagram is how we unload a lot of it.
We ship pieces all over the country because of our reach on Instagram so obviously I was interested in expanding our reach. We did the trial for about two days and everything was great. I sent him an email because I was curious about how high the number of people we were following was going to get on a daily basis, and I wanted to give him our credit card info. He was immediately hostile and defensive and was upset that I didn't understand his process.
I remained somewhat pleasant and was determined to get my questions answered so we could just continue doing business but he was so rude that I just did not feel comfortable giving him our money. I'm going to have to unfollow a ton of people now but this guy was such an *** that it's almost worth it.
I definitely regret ever doing business with this guy.I highly encourage anybody who is considering doing this to not because he takes over your account and follows a *** load of people and as soon as you have any sort of question or complaint you will realize that he is a total nutjob
Reason of review: Poor customer service.
Preferred solution: People to know not to use this service .
I didn't like: Customer service, Hostile behaviour from owner.